We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a store credit  or an exchange on clothing items only. Please see below for more information on our return policy. 

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RETURNS

All returns must be postmarked within 30 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.

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RETURN PROCESS

To return an item, please email customer service at jenna@soulvisionco.com.

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Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

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REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 10 days from the receipt of your item to process your return or exchange.We will notify you by email when your return has been processed.

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EXCEPTIONS

For defective or damaged products, please contact us.

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QUESTIONS

If you have any questions concerning our return policy, please contact us at:

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Jenna@soulvisionco.com

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